I had a rather difficult property to sell. It needed a particular buyer. Kevin understood this and it was reflected in the amount of time he spent in understanding the positive aspects of the property. He never put me under pressure to alter my opinions of the value of the property and in fact when I did sell it it was well within the range of my expectations. Kevin always did a final scout around before any inspection. But the thing I most appreciated was his level of respect for myself and the property. You would say that Kevin has a kindness not perceived in many in his profession. By the end I began to see Kevin as a friend.